Tag Archive : racism

/ racism

Now Yelp, the platform that has more than 200 million crowdsourced reviews, announced Thursday that it will start flagging businesses that have been accused of racism, a new practice that some critics say could be abused by users.

In a blog post by Noorie Malik, the vice president of user operations, Yelp announced it will affix a “Business Accused of Racist Behavior” alert on accounts only when there is “resounding evidence of egregious, racist actions from a business owner or employee, such as using overtly racist slurs or symbols.” The alert will always be accompanied by a link to a news story from a credible media outlet, Malik wrote.

“As the nation reckons with issues of systemic racism, we’ve seen in the last few months that there is a clear need to warn consumers about businesses associated with egregious, racially-charged actions to help people make more informed spending decisions,” Malik

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Yelp is adding alerts to its review pages of businesses accused of “overtly racist actions,” the company announced Thursday.

When a business receives an uptick in reports of discrimination, the crowd-sourced platform will place a label on that Yelp page. This alert, said the company, will caution people about businesses that may not be welcoming of them.

“At Yelp, we value diversity, inclusion and belonging, both internally and on our platform, which means we have a zero tolerance policy to racism,” said Noorie Malik, the company’s vice president of operations, in a statement. “We know these values are important to our users and now more than ever, consumers are increasingly conscious of the types of businesses they patronize and support.”

The change comes amid a racial reckoning in the U.S. in the wake of the violent deaths of George Floyd in Minneapolis police custody, Breonna Taylor during a Louisville police

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After Yelp (YELP) announced that it was placing a consumer alert on businesses associated with past racist actions, the company has now come under fire by Twitter users who are claiming the search site’s newest feature is problematic.

Yelp made the announcement on Thursday, saying at the time that is was taking a “stand against racism” by placing a consumer warning on businesses that used “racist language or symbols” and had gained public attention for “racist conduct.”

The review company wrote in a Twitter post, “Now, when a business gains attention for reports of racist conduct, Yelp will place a new Business Accused of Racist Behavior Alert on their Yelp page to inform users, along with a link to a news article where they can learn more.”

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Starting Thursday, Yelp will add an alert on the pages of businesses that have been accused of racist behavior, following several widely covered allegations of racism at U.S. restaurants in recent months.

The crowdsourced review platform is often the first place customers go to sound the alarm about discriminatory or racist behavior at businesses, discouraging other potential patrons from spending their money there.

“Communities have always turned to Yelp in reaction to current events at the local level. As the nation reckons with issues of systemic racism, we’ve seen in the last few months that there is a clear need to warn consumers about businesses associated with egregious, racially-charged actions to help people make more informed spending decisions,” said a Yelp blog post.

The new “Business Accused of Racist Behavior” alert, paired with a red icon, will appear at the top of the page for a business that has been

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