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Public records show the North Carolina Department of Commerce made dozens of work orders to fix the problems.

CHARLOTTE, N.C. — A WCNC Charlotte Defenders investigation is revealing a long list of technical problems with North Carolina’s unemployment system — everything from computer glitches to incorrect payments. 

Public records show the North Carolina Department of Commerce made dozens of work orders to fix the problems. It comes as people say they’ve struggled to access their own accounts.

Sophie Shamsiddeen and Verna Huntley-Alexander said they faced delays accessing their accounts because of computer issues with the unemployment system.

“The website went down,” Huntley-Alexander said. “I cannot access my account.”

“There was a system glitch,” Shamsiddeen said.

The Defenders team also waited a long time for the North Carolina Department of Commerce to release public records that shed light on the problem. 

In the critical months between March and May, documents show

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Nearly 23,000 new cases of coronavirus were reported for the UK as officials admitted that thousands of positive tests dating back more than a week had been not been counted due to an IT error.



Dido Harding, James Bethell are posing for a picture


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Boris Johnson puts sharp spike in coronavirus cases down to ‘computing issue’

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Health officials said the latest figures – a new daily record – were “artificially high” as a result of the error in its Covid data dashboard and admitted that contact tracing had been delayed.

However they insisted that those affected by the glitch between 25 September and 2 October had all received their results and that lockdown decisions in local areas had not been affected.

Labour criticised the situation as “shambolic” and shadow health secretary called on Matt Hancock to come to the House of Commons to face questions.

It came hours after

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Virginia State Police have launched a new website intended to make open records requests easier for the public.

RICHMOND, Va. (AP) — Virginia State Police have launched a new website intended to make open records requests easier for the public.

The online portal launched Thursday, TV station WAVY reported. It will allow users to submit and track requests under the state’s Freedom of Information Act.

“Public record, subpoena, and discovery requests have been steadily increasing in recent years,” Col. Gary T. Settle, Virginia State Police superintendent, said in a statement. “This new online records management system will not only be of great benefit to requesters but also streamlines the FOIA process within our statewide agency and helps the Department to more efficiently process and respond to requests.”

Settle said the agency’s Office of Legal Affairs has received, processed and responded to more than 3,180 FOIA requests in the first nine

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