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a group of people in a store: An employee of grocery delivery service Amazon Fresh between two rows of shelves. Monika Skolimowska/picture alliance via Getty Images


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An employee of grocery delivery service Amazon Fresh between two rows of shelves. Monika Skolimowska/picture alliance via Getty Images

  • Amazon has created a new tool to help customers find a grocery delivery slot when demand is surging.
  • Amazon’s vice president of grocery, Stephenie Landry, told Recode this week that the company added the option to sign up to be notified when a delivery slot is available. When the space opens up, customers will have two hours to place their order.
  • The new feature will be made available to Amazon Fresh and Whole Foods shoppers in places where Amazon sees a spike in demand. 
  • Amazon and other grocery delivery services saw a major increase in online orders earlier this year when the coronavirus outbreak hit the US. Frustrated shoppers reported refreshing stores’ websites late at night to find open time slots.
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