Tag Archive : Restaurants

/ Restaurants

The first week of Restaurants Rise powered by MUFSO has wrapped up and, as we enter the second week, here is a peek at what you can expect during the rest of the virtual event.

Last week, Erica Dhawan, CEO of Cotential, spoke about how to communicate with employees and peers effectively; Kelli Valade, CEO of Black Box Intelligence, spoke about the recent restaurant data as the industry tries to recover; three Black restaurant operators spoke about their experiences during the recent social unrest as business owners; and Dr. James Pogue spoke with Chip Wade and Patti Simpson of Union Square Hospitality Group about diversity and inclusion.

These sessions are all available on demand here.

Register for future sessions here.

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Now Yelp, the platform that has more than 200 million crowdsourced reviews, announced Thursday that it will start flagging businesses that have been accused of racism, a new practice that some critics say could be abused by users.

In a blog post by Noorie Malik, the vice president of user operations, Yelp announced it will affix a “Business Accused of Racist Behavior” alert on accounts only when there is “resounding evidence of egregious, racist actions from a business owner or employee, such as using overtly racist slurs or symbols.” The alert will always be accompanied by a link to a news story from a credible media outlet, Malik wrote.

“As the nation reckons with issues of systemic racism, we’ve seen in the last few months that there is a clear need to warn consumers about businesses associated with egregious, racially-charged actions to help people make more informed spending decisions,” Malik

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a woman sitting at a table with a plate of food: Softbank Servi. Reuters


© Reuters
Softbank Servi. Reuters

  • Japanese company Softbank debuted Servi, a new food service robot.
  • Softbank is the company behind humanoid robot Pepper and the owner of Boston Dynamics.
  • Servi has already worked at Denny’s and other restaurants amid Japan’s labor shortage.
  • Visit Business Insider’s homepage for more stories.

Japanese tech giant Softbank is testing out a new food service robot in Japan, Reuters reported. Servi, the appropriately-named robot, has several tiers that can be used to deliver food to customers as an answer both to social distancing because of COVID-19 and Japan’s labor shortage.

Servi will act as a waiter, with the ability to carry food and drinks from the kitchen to tables. It will use 3D cameras and LIDAR technology to navigate around tables and customers, the same technology used by autonomous vehicles. It officially launches in Japan in January but has already been tested by some restaurants

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Voice down services help reduce pressure on associates to enforce new health and safety mandates during the health crisis

Interactive remote video monitoring service with automated voice-down helps retailers and restaurants promote social distancing and mask-wearing guidelines
Interactive remote video monitoring service with automated voice-down helps retailers and restaurants promote social distancing and mask-wearing guidelines
Interactive remote video monitoring service with automated voice-down helps retailers and restaurants promote social distancing and mask-wearing guidelines

Earth City, MO, Sept. 22, 2020 (GLOBE NEWSWIRE) — Interface Security Systems, a leading managed service provider delivering business security, managed network, and business intelligence solutions to distributed enterprises, today announced it is now offering interactive remote video monitoring service with automated voice-down options to help its retail and restaurant customers promote social distancing and mask-wearing guidelines on their premises. 

 

A growing number of retailers and restaurants are reporting increased incidents of agitated customers and in-store violence during this health crisis. The physical distancing measures introduced in stores and restaurants, limits on the number

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