October 7, 2020 | software | No Comments
SugarCRM Inc., the innovator of time-aware customer experience (CX), today announced the appointment of James Norwood to its board of directors effective immediately. James brings more than 30 years experience in enterprise software with a proven track record in product strategy and development, sales and marketing, M&A, brand creation and differentiation, and has a detailed industry knowledge.
During his career, James has held numerous C-level and executive leadership roles at a number of ERP, CRM, martech and customer experience (CX) companies.
Most recently, James served as Executive Vice President of Strategy, Chief of Staff, and Chief Marketing Officer at Episerver, a CX leader focused on content, commerce and marketing automation. Previously, he was Senior Vice President and Chief Marketing Officer at CRM and customer engagement company KANA Software, through the company’s acquisition by Verint, Inc. And prior, James spent a decade at Epicor Software, including as Senior Vice President, Worldwide