September 27, 2020 | website | No Comments
We were tested in the past week.
The newsroom staff learned a new computer system for the third time in five years. That came a few weeks after we moved into a new email system. And then a new website.
At the same time staff members were doing hours of training for all of the new systems, they also were doing their best to keep their eyes on the ball by covering their assignments to bring you the news.
No one is complaining too loudly. Change is a fact of life in virtually every business, but even in a business as full of change as this one, it’s rare that so many changes come all at once. I commend these dedicated journalists for their diligence and dedication to working through challenges to bring you the news.
Thank you for your patience as we move quickly to master new programs and systems.
And thank you for your feedback on our new website.
We heard from many who had comments such as this one from a Columbus reader: “The new website is a significant improvement. It’s easier to navigate, more logical in where stories are posted, and easier to read. Great job. Thank you.”
Some readers who were on it as soon as the switch was flipped from the old to the new site at about 10:30 on Tuesday morning clearly were searching the site for favorite features and to give it a thorough test drive.
I heard from one reader several times as he raised one question after another about his specific interests.
We’re still fixing a few bugs here and there, such as “broken links” to past stories. In the weeks prior to launching the new website, members of the corporate digital team were “migrating” content from our old system to the new one, so that when you seek a story from weeks or months ago it will show up in the new system under the original link.
Sometimes, when moving thousands of electronic files containing thousands of stories, photos and videos, the links are broken. When we see those, or when you bring them to our attention, someone here seeks to restore the link, so we offer a big thank-you to those of you who have pointed out those glitches.
A few readers weren’t immediately seeing the link to the “e-edition,” which is the electronic replica of the print edition. The link to the e-edition is located at the top of the Dispatch.com home page, directly under the word “Dispatch” in the flag at the top of the page.
If you haven’t visited the e-edition lately, you should check out the e-edition extras that appear at the end of the Dispatch pages. These extras include additional national and international news, features, business news and, on some days, pages of stories about topics such as food and autos.
Because the e-edition is an exact replica of the printed paper, it reflects the news that was available at the time of our print deadlines. For those of you seeking the latest news — at any hour of the day or night — look to Dispatch.com for up-to-the-minute details.
Alan D. Miller is editor of The Dispatch.