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DALLAS (AP) — A major U.S. provider of software services to state and local governments acknowledged Friday that it was hit by a ransomware attack two days after telling clients an unknown intruder had compromised its phone and information technology systems.

Tyler Technologies said in a statement that it confirmed the intruder used ransomware but did not provide further details on its response, citing an ongoing investigation. A spokesperson for the Dallas-area company did not directly answer a question about whether it paid to have its systems unlocked.

Ransomware purveyors are increasingly breaking into company and government networks and siphoning out valuable data before scrambling them and demanding payouts. They threaten to make the stolen data public if the victim doesn’t pay up.

Tyler, which is a publicly traded S&P 500 company, informed clients across the country Wednesday about the data breach, but said the impact appeared limited and that

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