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Dueling surveys from Kaseya showed that IT department leaders share their underlings’ worries about security and productivity.

IT technician with network equipment and cables

Image: Getty Images/iStockphoto

IT infrastructure and security management company Kaseya have released a two-part report featuring insights gleaned from surveys of both IT leaders and IT practitioners. The two reports—”Technical Priorities for IT Practitioners” and “Strategic Priorities for IT Leaders”–show that members of both sides of IT departments share broad concerns on a variety of issues including data protection and security. 

The researchers behind the study spoke with 878 respondents in July 2020, more than 500 of whom were IT practitioners and 335 were IT leaders. According to the survey responses, IT leaders are more concerned with ensuring that operations are always up and running amid coronavirus-related budget shortages, while the managers and technicians working daily with technology are more focused on maintaining productivity using limited resources.

“Our 2020 IT Operations survey makes

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