ACMA survey highlights how COVID-19 changed Australia’s online behaviour
October 1, 2020 | technology | No Comments

Australia’s reliance on the internet and communication services grew significantly for the six months to June 2020, the Australian Communications and Media Authority (ACMA) 2020 annual consumer survey has revealed.
It showed that 99% of Australians accessed the internet, an increase from 90% of Australians who accessed the internet during the same period last year.
The survey suggested the increase in online activities was likely driven by the COVID-19 restrictions that were introduced in March 2020, given that there were no significant changes from 2018 to 2019.
Emailing, web browsing, banking, and watching videos remained the most popular online activities during the six months.
Read: Long-term remote work is leading to a global drop in productivity (TechRepublic)
Also, for the first time, the ACMA survey showed the participation rates of users going online for accessing news, posting and engaging with content, video conferencing and calling, working from home, telehealth consultations,