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Training Is At Its Core

October 13, 2020 | technology | No Comments

By Krista Glantschnig, VP, GTM, SAP Litmos

As we embark on this final quarter of 2020, there are countless lessons to be learned from one of the most tumultuous, trying, and troubled years of our lives – by anyone’s standards. There’s good reason to hope for a slow and steady recovery (economic, public health, global morale) through 2021, but in the meantime, gleaning some wisdom from the previous three quarters seems a worthy exercise.

2020 proved that business environments can change unexpectedly and are less in our control than we might like to think. 2020 rewrote the rules of the game, forcing all players to reinvent aspects of themselves and giving competitive advantages to those who adapted fastest. It also opened opportunities for brand new players who saw emerging market gaps and jumped in to fill them.

Even at the beginning of the COVID-19 crisis, companies started scrapping their 2020

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President Trump’s executive order in May demanding that platforms be punished for alleged censorship of conservatives was an assault on free speech. Attorney General William P. Barr’s follow-up contribution seeking to overhaul the provision of the Communications Decency Act known as Section 230 is more of the same. A carve-out stripping protections from “Bad Samaritan” companies that purposefully host illegal material is a useful change. From there, however, the draft takes a pickaxe to the law, chipping away at immunity with overbroad exemptions that will push websites to over-censor, or else encourage them to abandon efforts to police their platforms altogether.

Democratic presidential nominee Joe Biden also advocates an ill-advised revocation of Section 230. Yet the Justice Department’s suggested bill is much more insidious. Its misguided attempts to make the Internet safer are window-dressing on the administration’s true object: to bully sites out of enforcing their terms of service against

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