Tag Archive : Customers

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Will a bank ever ask you to verify your birthday and social security number? No! A banking quiz seeks to help customers outsmart scammers.

Think you could spot a banking scam? Don’t be so sure.

Many people are falling for fake phone calls, texts, and emails that appear to come from their bank. Thousands of bank customers have lost millions of dollars to banking scams, so now the nation’s banks are rolling out a new tool to help you spot a scam.

Questions like “did you get good grades in school?” or “have a professional job?” are examples of tricks bank customers have fallen prey to.

“I got a phone call from my bank, and I knew it was my bank because I recognized their phone number,” victim Sarah Robb said.

However, it wasn’t really her bank. It was a scammer who drained Sarah’s checking account within minutes.

In recent

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tmobile drones

Earlier this month, AT&T made its plans know that it would no longer be accepting new DSL service connections, which is the only way that many rural Americans can access broadband internet – that is if you really want to classify AT&T’s 6Mbps DSL as broadband. “We’re beginning to phase out outdated services like DSL and new orders for the service will no longer be supported after October 1,” said AT&T in a statement last week.

“Current DSL customers will be able to continue their existing service or where possible upgrade to our 100% fiber network.”

Given that fiber access in rural parts of the country as rare as hen’s teeth, we know how this is going to turn out for customers: badly. Never one to miss an opportunity to punch a competitor when the opportunity presents, T-Mobile has announced that it will offer its 4G LTE Home

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  • McDonald’s is introducing the apple fritter, blueberry muffin and cinnamon roll to its permanent menu later this month.
  • The chain’s breakfast sales have lagged during the pandemic because of the disruption to consumers’ normal routines.
  • McDonald’s is also facing more competition for breakfast customers from rival Wendy’s.



a close up of a doughnut and a cup of coffee: McDonald's new cinnamon roll, apple fritter and blueberry muffin


© Provided by CNBC
McDonald’s new cinnamon roll, apple fritter and blueberry muffin

McDonald’s is adding baked goods to its permanent menu for the first time in more than eight years as the fast-food giant tries to revive its breakfast sales.

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Starting Oct. 28, customers will be able to buy an apple fritter, blueberry muffin or cinnamon roll at participating locations in the United States. The McCafe Bakery items will be available all day.  

Throughout the coronavirus pandemic, McDonald’s breakfast sales have been under pressure as many consumers work from home, disrupting their usual commutes and breakfast habits. The NPD Group

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Eero is moving beyond consumers and partnering with internet service providers. The Amazon-owned router company has announced Eero for Service Providers, an offering that includes hardware and software tools for ISPs. It will be available in the US and Canada starting in November, with more features coming in December and throughout 2021. Eero says it’s offering the tools at “attractive price points.”

The platform includes three components at launch. One is Eero Insight, which collects usage data to help ISPs foresee customers’ Wi-Fi issues and address them early. The company estimates that the tool will provide technicians “up to an estimated 30 percent reduction in time spent resolving Wi-Fi issues.”

The second is Eero Secure, a subscription service that can be deployed with the company’s mesh Wi-Fi systems. Customers can use it to block attacks like malware, spyware, and phishing. It also includes parental controls. And Eero is also offering

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Basware (Nasdaq: BAS1V) has launched an updated developer website, which contains all Basware APIs – P2P and Network – in one site. From invoice sending and receiving to master data imports and invoice transfer, the enhanced site documents 20+ APIs so that customers, developers, partners and third-party system integrators can develop integrations faster and with less effort.

“We believe open APIs form a foundation for building a holistic ecosystem,” says Dr. Matt Lees, Director, Platform Solutions at Basware. “API usage has been growing steadily and we see that our customers are starting to adopt APIs at an increasing speed. Basware offers flexibility by providing several integration methods as well as integration services and in-house delivery competencies. We will continue to expand the capabilities of our APIs and introduce more process APIs and some self-serving capabilities, such as a monitoring API, in the future.”

Easily accessible via a web browser, and

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Illustration for article titled ATT Just Screwed Over DSL Customers and Rural America

Photo: Alastair Pike/AFP (Getty Images)

As of Oct. 1, AT&T has stopped offering DSL as a new service, according to USA Today. Existing DSL subscribers, who connect to the internet via copper phone lines, will be grandfathered in. DSL is definitely old technology, but many people, especially in rural areas, still rely on it for internet access. Internet service providers have mostly focused on expanding cable broadband and fiber networks in wealthy metropolitan and suburban areas. Basically, if you don’t already have DSL service and you need to connect to the internet, you may be completely out of options.

AT&T has seen the number of DSL subscribers slowly decrease over the years. The telecom reported 653,000 total DSL connections at the end of the second quarter of 2020, compared to nearly 14.5 million fiber customers, USA Today noted. That low DSL subscriber number is not surprising

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This week Asana–which operates a platform for project management–pulled off its direct listing on the New York Stock Exchange. On the first day of trading, the shares shot up about 37%. 

The roots of Asana go back to 2008. The co-founders were Dustin Moskovitz (the the co-founder of Facebook) and Justin Rosenstein (a former employee at Facebook and Google).  They got the idea for their startup

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BRUSSELS (Reuters) – Google’s bid to win EU approval for its $2.1 billion purchase of Fitbit faces headwinds as rivals and customers argue concessions to EU antitrust regulators do not go far enough, two people familiar with the matter said on Friday.

Alphabet’s Google last week offered to restrict the use of Fitbit data for Google ads and to monitor the process closely.

It also offered to make it easier for rival makers of wearables to connect to the Android platform by offering them access to Android software (API), and said third parties would continue to have access to Fitbit users’ data with their consent.

The European Commission is now seeking feedback from rivals and customers before deciding whether to accept the offer or demand more. Other sources have said the new concessions are likely to help Google secure EU clearance.

Some rivals and customers, however, plan to tell the

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Hiya Connect drives higher answer and conversion rates while delivering industry-leading intelligence to the Quantum Assurance team

Hiya, the leading call performance management cloud, today announced a new partnership with Quantum Assurance International, Inc. to drive higher answer and conversion rates with the Branded Calls feature and proactive reputation management. With the new voice performance strategy, Quantum Assurance has significantly improved customer experience, increased workforce productivity, and boosted brand awareness.

As an independent insurance company that makes more than 500,000 calls per month, Quantum Assurance has seen an immediate business impact with Hiya Connect’s Branded Calls and reputation management services, including:

  • Answer rates have increased 17%, enabling agents to more efficiently reach customers who are actively shopping for insurance quotes;

  • Call durations have increased 19%, providing for more engaging conversations that lead to higher sales conversions;

  • Calls answered on the first attempt have increased 10%, optimizing the agents’ calling efforts

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a hand holding a cellphone: Amazon


© Provided by Business Insider
Amazon

  • Amazon is trialing its new Amazon One palm-scanning payment tech at two of its Seattle convenience stores, it announced on Tuesday. This allows you to pay by waving your hand.
  • The service connects your palm print to a credit card.
  • You can even sign up with both hands, Amazon said, because “you never know which palm will be free when you need it.”
  • Amazon is trialing the tech at two Amazon Go stores. It hopes to expand the tech to other stores, sports stadiums, and even offices.
  • Visit Business Insider’s homepage for more stories.

Amazon is letting customers pay with the palm of their hand at two of its Seattle convenience stores.

The e-commerce giant is trialling its new contactless Amazon One payment method, which connects your palm print to a credit card so that you can pay by waving your hand in front

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