Tag Archive : Directors

/ Directors

SugarCRM Inc., the innovator of time-aware customer experience (CX), today announced the appointment of James Norwood to its board of directors effective immediately. James brings more than 30 years experience in enterprise software with a proven track record in product strategy and development, sales and marketing, M&A, brand creation and differentiation, and has a detailed industry knowledge.

During his career, James has held numerous C-level and executive leadership roles at a number of ERP, CRM, martech and customer experience (CX) companies.

Most recently, James served as Executive Vice President of Strategy, Chief of Staff, and Chief Marketing Officer at Episerver, a CX leader focused on content, commerce and marketing automation. Previously, he was Senior Vice President and Chief Marketing Officer at CRM and customer engagement company KANA Software, through the company’s acquisition by Verint, Inc. And prior, James spent a decade at Epicor Software, including as Senior Vice President, Worldwide

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Last week, I wrote an article on CyberSecurity on my Forbes Channel and it was the highest read blog article since I started writing for Forbes. This blog examines the impacts from Cybersecurity, but from the increased realities of working at home, and the impacts that security operations have become more complex. Security focus is now turning to how we all connect and have access with identify control technologies being at the top of cybersecurity risks as more entry points equals more risks.

Cloud security is a major area for focus in the data protection sector and many are now discussing the increased risks of the home office as companies need to understand perhaps all the technology enablements in their employees home offices.

A few key questions to reflect upon: what are the risks of having multiple users in

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