September 27, 2020 | technology | No Comments
The World Retail Awards (as part of the World Retail Congress) has just wrapped up this year’s winners, with Singaporean telecoms company Singtel and its ‘Unboxed’ unmanned store taking home the award for most Outstanding Store Design. The World Retail Awards has been long established since 2007, highlighting the most visionary retailers that set the scene and inspire the rest of the industry.
Singtel unveiled its unmanned pop-up store last year to digitize and make its services accessible 24/7. With a variety of services, consumers can interact with Singtel staff through a roving live robot and receive personalized recommendations. A range of phones are available to test on the spot and can also sign up for phone plans through video-assisted self-service kiosks, otherwise,