October 11, 2020 | technology | No Comments
Accounts Looted, Customers Watched Helplessly
Have a problem at Robinhood? Well, that’s too damn bad.
Robinhood might take 3 weeks to get back to you, even in cases of fraud in progress.
Please consider No One at Robinhood to Call
It took Soraya Bagheri a day to learn that 450 shares of Moderna Inc. had been liquidated in her Robinhood account and that $10,000 in withdrawals were pending. But after alerting the online brokerage to what she believed was a theft in progress, she received a frustrating email.
The firm wrote it would investigate and respond within “a few weeks.” Now her money is gone.
Pruthvi Rao, a Chicago software engineer, said his account was hit on Oct. 6. His bet on Netflix Inc. was liquidated and $2,850 was soon withdrawn. He said he’s sent more than a dozen emails to Robinhood’s customer support address, and that he even tried