October 6, 2020 | computer | No Comments
Public safety solution enhances collaboration between patrol officers and dispatchers
Tyler Technologies, Inc. (NYSE: TYL) today announced the Long Beach Harbor Patrol Officers and Dispatchers in California have successfully gone live with Tyler’s New World Enterprise CAD™ and New World ShieldForce® solutions, along with New World Enterprise Records™, mobile messaging, and mobile field reporting.
The implementation of Tyler’s solutions replaces the agency’s previous tracking system used to manage dispatch activity.
“We recognized the need to implement a true computer-aided dispatch solution to better manage dispatch activity, streamline communication across the agency, and enhance our reporting processes,” said Jeremy Vetterlein, technical security project manager of Long Beach. “Tyler’s solution is already improving critical communication between our patrol officers and dispatch staff. The solution allows us to precisely locate and quickly respond to issues in the field, helping to ensure safety in our community.”
In addition to the