Tag Archive : unemployment

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Public records show the North Carolina Department of Commerce made dozens of work orders to fix the problems.

CHARLOTTE, N.C. — A WCNC Charlotte Defenders investigation is revealing a long list of technical problems with North Carolina’s unemployment system — everything from computer glitches to incorrect payments. 

Public records show the North Carolina Department of Commerce made dozens of work orders to fix the problems. It comes as people say they’ve struggled to access their own accounts.

Sophie Shamsiddeen and Verna Huntley-Alexander said they faced delays accessing their accounts because of computer issues with the unemployment system.

“The website went down,” Huntley-Alexander said. “I cannot access my account.”

“There was a system glitch,” Shamsiddeen said.

The Defenders team also waited a long time for the North Carolina Department of Commerce to release public records that shed light on the problem. 

In the critical months between March and May, documents show

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ORLANDO, Fla. – The Department of Economic Opportunity will be temporarily taking down the online portal where Floridians can apply for unemployment benefits in order to fix some errors that have been causing glitches for users.

The Connect system will be unavailable beginning at 7 p.m. Wednesday until 8 a.m. Thursday.

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A DEO press secretary did not provide details on the nature of the repairs or problems applicants have been experiencing but one News 6 viewer said he’s been trying to apply for benefits since Tuesday and has been unsuccessful thus far.

Since the coronavirus pandemic forced the economy to shut down in mid-March, the DEO has been flooded with residents who lost their jobs or were furloughed.

Records show that more than

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